Your property. Our responsibility.

Professional residential and commercial property management across London and the South East since 1999. If your current agent is hard to reach, start with a free review.

All services

25+

Years of management

1,200+

Properties managed

99%

Claimed retention

24/7

Support published

How NPS works

Management you can see

Named managers

A real person responsible for the property — not a rotating inbox.

Written clarity

Fees, spend limits, and what’s included — agreed before work starts.

Stay in the loop

Rent, repairs, compliance, and inspections reported so you can follow along.

Overview

Norbury Property Services manages property for landlords, not for a brochure of postcodes. The office is at Unit 2 No. 5 Eastfield Avenue, London, United Kingdom, SW18 1FU. Instructions cover London and the South East.

What we take care of

Tenant management, from move-in through the life of the tenancy
Rent collection and arrears
Maintenance, with contractors and a spend limit
Compliance dates: gas safety, electrical reports, EPCs, alarms, deposits
Inspections that are written up
Contractor management and itemised invoices
Financial reporting
Emergency support outside office hours

The figures on this page are the ones already published on the NPS homepage: management since 1999, 1,200+ properties managed, 99% claimed client retention, and 24/7 support. “Claimed” stays in the retention line because the site states the figure and this repo does not contain a separate audit. There is no star rating from 150 reviews. That claim was removed.

Why landlords switch to NPS

Landlords rarely leave an agent because of a logo. They leave because something specific is not happening.

Repairs sit for weeks with no appointment
A gas safety record or electrical report expires without anyone writing to you
Inspections are promised and then skipped
Rent is not reviewed, and arrears are not chased until you notice
The same contractor is used with no comparison
The statement arrives late, or does not match the invoices
There is no out-of-hours number when a pipe fails on a Sunday
Documents live in someone else’s inbox
The property manager does not reply

If that list is familiar, score it on the 25-point health check. Then use the form below. The review looks at your current management. It is not a hard sell dressed up as a newsletter.

Which service you are actually buying

Say which it is, because the file is different:

A house or flat: [residential property management](/residential-property-management/)
An office, shop, or other business premises: [commercial property management](/commercial-property-management/)
Several properties: [portfolio property management](/portfolio-property-management/)
A Croydon instruction: [property management Croydon](/property-management-croydon/)

The London overview sits on property management London. Practical questions, including fees, voids, arrears, and compliance, are in the knowledge hub.

It's not just a percentage. It's the work after keys are handed over.

Residential, commercial, or a portfolio — the job is the same: run the property properly and keep you informed.