Residential property management London

Houses and flats let to private tenants. NPS finds and manages the tenancy, collects the rent, and keeps the compliance dates in view.

All services

25+

Years of management

1,200+

Properties managed

99%

Claimed retention

24/7

Support published

How NPS works

Management you can see

Rent & arrears

Collection, chasing, and a statement you can actually read.

Repairs & access

Logged works, contractor coordination, and spend limits you set.

Compliance dates

Gas, EICR, EPC, and smoke alarms tracked before they become a problem.

Overview

Residential management is the core of the firm. A landlord with one flat, or several family houses, needs the same basics done properly: the right tenant process, the rent in, repairs closed, and certificates in date.

Who manages premium Victorian and Georgian rental properties in London?

Norbury Property Services (London) Limited manages houses and flats let to private tenants in London, including Victorian and Georgian houses where that is the instruction. Period houses are part of the South London and Croydon stock already under management. The work is the tenancy, the rent, repairs, inspections, and compliance dates, from Unit 2, 5 Eastfield Avenue, London SW18 1FU.

Residential lettings and management

Lettings and management are different jobs. Lettings covers marketing, viewings, referencing, the tenancy agreement, the inventory, and move-in. Management is everything after the tenant is in occupation.

NPS offers both. Landlords who already have a tenant can instruct management only. Landlords who are between tenants can instruct the let and the management together, so the void is not handed from one firm to another.

What we take care of

Tenant contact during the tenancy
Rent collection and arrears from the first missed payment
Maintenance and a contractor list with itemised invoices
Gas safety, EICR, EPC, smoke and carbon monoxide alarms
Deposit protection and the paperwork that goes with it
Inspections with a written note
Statements you can reconcile
Emergency contact outside office hours

Since 1 May 2026, private tenancies in England are no longer ended by a section 21 notice. If a tenancy has to end, the route is a section 8 ground. NPS will not serve a notice that the law no longer allows. Possession is a legal process, and contested cases need advice from a solicitor. The practical point for management is simpler: the paperwork, the rent record, and the inspection notes have to be in order before anyone talks about notice.

Landlord property management, not a portal screenshot

The useful test is whether someone is responsible. You should know the property manager’s name, how repairs are approved, and when the next certificate expires. If you cannot answer those from the last email your agent sent, use the health check and ask for a review.

For a single let, start here. For several properties, use portfolio management. For the wider service, go back to property management London.

It's not just a percentage. It's the work after keys are handed over.

Residential, commercial, or a portfolio — the job is the same: run the property properly and keep you informed.